Frequently Asked Questions
We know you may have alot of questions, this is why we offer a digital initial appointment to discuss any and all of your concerns. We also continuously add to our FAQS. If you can’t find and answer to your question, please contact us below.
General Questions
Can anyone use Mohjo?
You must be in Australia and over the age of 18.
Why Mohjo?
Mohjo greatly increases the ease of access for patients Australia wide, and connects them with Doctors and healthcare providers from the comfort of their own home. This is especially important for patients that live in rural areas and are far away from a clinic, where travelling can be burdensome and expensive. And this is also extremely important for patients with disabilities and mobility issues where going to a clinic can be an actual really hard ordeal on them.
Does Mohjo offer pathology referrals?
Yes, there’s a wide range of standard tests your doctor might require to assess your condition. So once you take the test your doctor will review the results, and pending the results if required a doctor will contact you, or discuss with you in your follow-up appointment to discuss treatment options.
I’m in Isolation, how do I order treatment?
No matter where you are isolating, we can conveniently deliver your order anywhere anytime. Just make sure you update us with your best delivery address at the time of order. It’s a good idea to regularly confirm address with Mohjo.
Is there a payment plan?
Yes, EasyPay options are available.
Can I buy now and pay later?
We are currently working on integration with a provider. Watch this space.
Am I speaking to a doctor in Australia?
Yes, every Doctor is a qualified and Australian resident registered doctor.
What happens if I miss a call regarding my consultation?
If you miss the call don’t worry, they will call you back. Which means a doctor’s consultation is only a click away.
How do I book a consult?
Are my products made in Australia?
Can I have fast delivery?
When are the opening hours?
Can I claim on Medicare?
Unfortunately, Medicare benefits are not claimable for any program that Mohjo provides. However for heart health consultations through our heart health clinic partners, Medicare benefits may be available in some circumstances. You can enquire with our heart health partners at admin@mohjo.com.au
When I complete my program do I remain locked into a subscription?
What treatments do you provide at Mohjo?
Current Australian law requires not to not disclose the names of treatments until a professional assessment and consultation has been held by an experienced GP.
Is a prescription guaranteed?
How much does it cost?
A initial booking fee with GP is $100, which will be credited towards your consultation price.
What happens if my prescriber approves a treatment for me?
Once consult is paid, your doctor will send your prescription to the pharmacy and your medication will be sent out in 3 to 5 days. Your program ensures you’ll be getting optimal results and you will be happy with your results.
How do I contact Mohjo?
Facebook messenger chat: link https://m.me/
What should I prepare before my GP consult?
Take your temperature first thing in the morning and record it.
Ensure you have completed the patient intake form, signed, and return it back to Mohjo for your Doctor to assess before the consultation.
Quick-guide
Who is Mohjo?
A Telehealth platform specialising in men’s health. We are a team of health experts in Sexual Health, libido, heart health, mental health and medicine.
We came together to help you along your journey to optimal health, and dive a little deeper into your health history with you to find the root of the cause.
It’s not uncommon to feel stressed and deflated about the most common issues today in mens and womens health, your are not alone, and we are here to help.
How to order a prescription.
If you want a men’s health tailored prescription order sent directly to you:
- Just answer a few short questions and leave your name, contact telephone and email.
- Your answers are submitted to the GP for a review
- Mohjo will be in contact with you to book a consult with a GP Performance expert ($100 booking fee)
- GP performance expert will discuss your unique requirements & prescribe a custom treatment program tailored to your needs.
- Pay upfront or Easy Pay option.
- You can have it delivered to your home, within days .
If you miss the call don’t worry, they will call you back. Which means a doctors consultation is only a click away.
Make sure you go to www.mohjo.com.au and request a consult.
If you miss the call don’t worry, they will call you back. Which means a doctors consultation is only a click away.
Make sure you go to www.mohjo.com.au and request a consult.
It’s a great option if you’re in isolation or you just want top speak to a doctor from the privacy of your own home.
Every Mohjo Doctor is a qualified Australian resident registered doctor.
And for the extra convenience you can have your medication delivered discreetly to your home as well.
Chat also available via your personal client login portal, or website home page.
Every Mohjo Doctor is a qualified Australian resident registered doctor.
For the extra convenience you can have your medication delivered discreetly to your home or office as well.
Chat also available via website www.mohjo.com.au or facebook messenger https://m.me/
PATIENT SUPPORT
To reach our care team, please:
call or message us. We instantly get your message and usually reply straight away in business hours.
